Accessibility Statement

Last updated: July 2026

Our Commitment

At CAVS (Castle Point Association of Voluntary Services) we are committed to making our website as accessible and inclusive as possible. We want everyone, regardless of ability or the technology they use, to be able to access our information and services.

We are continually working to improve the accessibility and usability of our website and to ensure that accessibility is considered whenever new content or features are introduced.

Accessibility Standards

We aim to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which are recognised internationally as the standard for accessible websites.

How Accessible This Website Is

We have designed this website to be accessible to as many people as possible. Features include:

• Clear and consistent navigation
• Keyboard-accessible menus and controls
• Good colour contrast between text and backgrounds
• Alternative text for meaningful images
• Accessible forms and labels
• Responsive layouts that work across devices
• Compatibility with common screen readers and other assistive technologies where possible

Known Accessibility Issues

We know that some parts of this website may not yet be fully accessible. These include:

• [Describe any known accessibility issues.]
• [Identify any third-party systems or embedded content that may not fully meet accessibility standards.]
• [List any documents (such as older PDFs) that may not yet be fully accessible.]

We are actively working to improve these areas as part of our ongoing website development.

Reporting Accessibility Problems

If you experience any difficulty accessing information on this website or have suggestions for improving accessibility, we'd like to hear from you.

Please contact us:

Email: [email protected]
Telephone: 01268 214000
Address: CAVS Office, Castle Point Borough Council, Kiln Road, Thundersley, Essex SS7 1TF

To help us investigate, please include:

• The webpage or content you were trying to access
• A description of the problem
• The device, browser and any assistive technology you were using (if known)

We aim to respond to accessibility enquiries within [e.g. 5 working days].

Alternative Formats

If you need information from this website in a different format, such as large print, easy read or another accessible format, please contact us. We will consider your request and do our best to provide the information in a way that meets your needs.

Ongoing Review

Accessibility is an ongoing process. We regularly review our website and update our content and services to improve accessibility for all users.

This statement will be reviewed annually and updated whenever significant changes are made to the website.